Assisting you in the journey of selling your HDB flat for an affordable fee
SGxProperty

Privacy Policy for SGxProperty

This Privacy Policy governs the manner in which SGxProperty ("we", "us", or "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of the SGxProperty WhatsApp Business Account.

1. Personal identification information
We may collect personal identification information from Users in a variety of ways in connection with activities, services, features, or resources we make available on our WhatsApp Business Account. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain related activities.

2. Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our WhatsApp Business Account. Non-personal identification information may include the browser name, the type of device, and technical information about Users' means of connection to our WhatsApp Business Account, such as the operating system, and the Internet service providers utilized, and other similar information.

3. How we use collected information
SGxProperty may collect and use Users' personal information for the following purposes: To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently. To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our WhatsApp Business Account. To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

4. How we protect your information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our WhatsApp Business Account.

5. Changes to this privacy policy
SGxProperty has the discretion to update this privacy policy at any time. When we do, we will post a notification on our WhatsApp Business Account. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

6. Your acceptance of these terms
By using this WhatsApp Business Account, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our WhatsApp Business Account. Your continued use of the WhatsApp Business Account following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this WhatsApp Business Account, or your dealings with this WhatsApp Business Account, please contact us.

This document was last updated on 10th July 2023